News from PRSA, IABC and Communication Professionals
My boss had lots of rules about press releases. We were told how long they could be, what had to be included, what was never included, how many we could send in a month, and exactly how long the process should take to write it, get it approved by a client, get it distributed via fax, postal mail or press wire service, and how to follow up on it by calling the targeted journalists.
More than 70 percent of online media journalists and other content contributors now interact with public relations professionals through popular social media sites such as Twitter and Facebook, according to a 2011 survey of North American online media conducted by Cision and Syracuse University’s S.I. Newhouse School of Public Communications.
Thanks to technology, today’s customers are highly connected and vocal, demanding to be understood and thought of as individuals. The digital revolution – fueled by the increasing influence of social media, mobile commerce, and the proliferation of data is challenging conventional mass-marketing assumptions, skill sets and strategies.

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